Privacy Policy
Last updated: July 2026
1. Introduction
basin-seal ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website basin-seal.com or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Complete an enquiry form on our website
- Register for our services or programmes
- Correspond with us via email or other channels
- Participate in assessments or coaching sessions
This information may include:
- Name and contact details (email address, postal address)
- Professional information (job title, organisation)
- Service preferences and requirements
- Assessment responses and feedback
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
This information is collected using cookies and similar technologies. Please see our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To administer coaching programmes and assessments
- To send administrative communications regarding your engagement
- To improve our website and service offerings
- To comply with legal obligations
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: Where you have given us explicit consent to process your data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal obligation: Where processing is necessary to comply with applicable laws
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service providers who assist us in operating our business (subject to confidentiality agreements)
- Professional advisers such as lawyers, accountants, or insurers
- Where required by law or to protect our legal rights
- With your explicit consent
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose of processing.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request limitation of processing in certain circumstances
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, please contact us using the details provided below.
9. International Transfers
Your information may be transferred to and processed in countries outside the European Economic Area. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
10. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us:
basin-seal
Suite 412, Pembroke House
28-32 Upper Pembroke Street
Dublin 2, D02 EK84
Ireland
Email: [email protected]
12. Supervisory Authority
If you are not satisfied with our response to any complaint, you have the right to lodge a complaint with the Data Protection Commission of Ireland:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland